We aim to keep our returns process clear and fair.
Items may be returned within 7 days of purchase if:
The product is unused
The item is in original packaging
Proof of purchase is provided
Certain items may not be eligible for return due to hygiene, safety, or supplier restrictions.
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery or collection. We will assess the issue and advise on replacement or refund options.
Approved refunds will be processed using the original payment method. Processing times may vary depending on the payment provider.
Delivery fees are non-refundable unless the return is due to an error on our part.
All returns must be approved before being sent back. Items returned without approval may not be accepted.